Insulation is not necessary for a pump livewell system, as 5-8 gallons of new water circulates through every minute.

Pumping in and circulating 5-8 gallons of new water per minute, you do not need to worry about heat. If the bait can survive in the water below your dock, it does very well inside the Ready Bait tank.

Once you have set the pump to your desired length and have the system ready using our setup instructions page, you are ready to plug in. The system can be left on as long as you need, we recommend unplugging every once in a while when you perform a quick routine cleaning of the pump.

The pump is warrantied for 1 year and is the main part to inspect with routine cleaning. They are designed to perform in saltwater environments and come with both a hard filter and mesh outerlayer filter to block debris.

Any damage to the tank after receiving Ready Bait is not covered by warranty.

Ready Bait ships via UPS Ground, and takes between 3-5 days to deliver from placing an order.

Please note that holidays or peak shipping periods may add a few extra days to delivery time.

Return Policy

We stand behind the quality of our products. Because many of our items are marine-use and water-contact products, we have specific return requirements.

Eligible Returns

Returns are accepted only if the item meets all of the following conditions:

• Item is unused
• Item is in original condition
• All parts and components are unmodified
• Item is returned with all original accessories and hardware
• Return is requested within 30 days of receiving product.

To be eligible for return, Ready Bait products must also meet these requirements:

• Hoses must not be cut
• Pump must not have been submerged
• Tank must not have contained water

If any of the above conditions are not met, the item is considered used and is not eligible for return or refund.

Restocking Fee

All approved returns are subject to a 25% restocking fee, which will be deducted from the refund amount.

Return Shipping

• Return shipping costs are the responsibility of the customer
• Original shipping charges are non-refundable
• We recommend using a trackable and insured shipping method

How to Start a Return

To request a return, please contact us before shipping anything back. Unauthorized returns may be refused.

We currently ship within the United States. Standard shipping typically takes 3–7 business days, depending on your location. Tracking information will be provided as soon as your order ships.

Yes, many of our products come with a manufacturer’s warranty. Specific warranty details can be found on the product page or by contacting our customer support team. We stand by the quality of everything we sell and are happy to assist with any warranty-related questions.

We offer a 30-day return policy on most items, provided they are in their original condition with all packaging and accessories.

All approved returns are subject to a 25% restocking fee, which will be deducted from the refund amount.

For help with returns, please contact our support team, and we’ll guide you through the process. Please note that custom or special-order items may have different return conditions.

Absolutely! Our knowledgeable team is here to help. Whether you need advice on the best underwater LED dock lights or guidance on live bait storage, feel free to reach out through our contact page or email.

You can reach us via email at info@docksidemarineproducts or through the contact form on our website. Our customer service hours are Monday through Friday, 9 AM to 5 PM EST. We aim to respond to all inquiries within 24 hours.